Shipping Instructions

Package Controller

  • Securely package in a padded envelope or box
  • Remove all accessories
  • Remove all batteries
  • Make sure drop or hard handling won't cause damage

Print Label

  • Print or Download return shipping label
  • Include Return Label Inside the Package
  • Upload PDF of Return Label in Dashboard (Optional)
  • Attach label securely

Drop Off Package

  • Drop off at any UPS location or schedule a pickup
  • Keep tracking number safe
  • Request drop-off receipt
  • Track your package online

Important Information

Controllers that show signs of severe damage may not be repairable. In such cases, we will contact you to discuss options.

If you have any questions or need assistance, feel free to reach out to our email below or live chat. We're happy to review any images you provide !

Shipping Insurance

We recommend insuring your shipment for its full value. Insurance costs are minimal compared to the potential loss.

We are not responsible for items lost or damaged in transit.

Disclaimer

We are not liable for delays caused by incorrect shipping labels or issues with the shipping carrier.

Shipping Address

You will be provided with specific details after order is confirmed

Headquarters Location - Cypress, Texas-77429

Contact Information